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Action Request System : ウィキペディア英語版
BMC Remedy Action Request System

BMC Remedy Action Request System (ARS) is a proprietary application server developed initially by Remedy Corp and acquired by BMC Software in 2002. It is best known as being part of the BMC Remedy IT Management Suite, a set of applications that runs over ARS.
==ARS architecture==
ARS main component is the AR Server, that executes the workflow rules and performs the main tasks. AR Server is accompanied by a set of services like Atrium Integration Engine or the Email engine that complete the server functionality of the system.
Clients can connect to AR Servers to allow user interaction. The most common clients are:
*BMC Remedy User - Used to submit, modify, and search records. Currently discontinued, but still used for version 7.6.4 and previous.
*BMC Remedy Developer Studio - Development utility for ARS versions 7.x and up. Based on the Eclipse IDE
*BMC Remedy Mid-Tier - Web based user client. The mid-tier is the most commonly used client, allowing user to connect and execute Remedy applications from a browser.
*BMC Remedy Import - Used to import data into the system.
*BMC Remedy Alert - Used to send instant notifications to users.

抄文引用元・出典: フリー百科事典『 ウィキペディア(Wikipedia)
ウィキペディアで「BMC Remedy Action Request System」の詳細全文を読む



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